From hospitality workers to retail employees, the exaggerated “customer service voice”, often mocked in internet memes as wildly different from someone’s real voice, has long been a cultural trope. Fast-food giant Burger King is now taking that voice one step further, saying it will detect whether employees are using words like “please” and “thank you” through the assistance of artificial intelligence.
View a PDF of the paper titled Package Managers \`a la Carte: A Formal Model of Dependency Resolution, by Ryan Gibb and 4 other authors
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Anthropic is the maker of the AI chatbot Claude and was one of four AI companies to be awarded contracts with the Pentagon last summer.